Frequently Asked Questions
Everything you need to know about VIP IPTV Club. Can't find your answer? Contact support →
IPTV (Internet Protocol Television) delivers live TV channels over your internet connection. Install a compatible app, enter your subscription credentials, and instantly access thousands of channels worldwide.
Amazon Firestick and Fire TV, Samsung Smart TV (Tizen), LG Smart TV (WebOS), Android TV boxes, Nvidia Shield, Chromecast with Google TV, Apple TV, iPhone, iPad, Android phones, Windows PC, Mac, and MAG boxes.
Minimum 5 Mbps for SD, 10 Mbps for HD, 20 Mbps for Full HD, and 25 Mbps for 4K. A wired ethernet connection is recommended for the most stable streaming.
Yes — a full 24-hour free trial is available with access to all 20,000+ channels. No credit card required. Visit the Free Trial page to request yours.
Credentials are delivered by email within minutes of ordering — usually under 5 minutes, 24 hours a day.
TiviMate, IPTV Smarters Pro, IBO Player, XCIPTV, OTT Navigator, GSE Smart IPTV, VLC, and any app supporting M3U playlists or Xtream Codes API.
1-Month and 3-Month plans include 1 simultaneous connection. 6-Month, 12-Month, and 24-Month plans include 2 simultaneous connections.
20,000+ live channels covering sports (Sky Sports, ESPN, beIN, DAZN), entertainment, news, children's, international, and regional channels from 200+ countries.
Yes. If a verified server-side issue cannot be resolved within 48 hours, you qualify for a full refund. See our Refund Policy for complete details.
Cryptocurrency (Bitcoin, USDT, Ethereum), PayPal, and bank transfer. All payments are manual — no recurring charges or auto-billing.
Yes. We offer a reseller programme with wholesale credits, a management panel, and dedicated support. Contact us for reseller packages.
The most common causes are slow internet, Wi-Fi instability, or ISP throttling. Use ethernet where possible, increase your app's buffer size, or use a VPN if your ISP throttles streaming traffic.